Shipping
Shipping Policy:
We deliver within Greeck.
Shipping method and delivery time:
Due to the nature of the goods, shipping can only be done by land transport.
After your order has been placed, the goods are expected to be dispatched from our warehouse within two working days.
After delivery, the delivery time is 2-5 business days depending on your location. Please note that our warehouse does not ship during weekends or holidays. Orders placed on the weekend or Friday will be processed and shipped on Monday or Tuesday.
All orders are shipped directly from our warehouse in Athens, Greece.
Shipping costs:
Free shipping for orders over 500 Euro
For physical orders under 500 Euro, a shipping fee of 25 Euro will be added.
For digital services or service products, there are no shipping costs.
Processing time:
Your order will be processed and shipped within 1-2 business days (excluding pre-orders).
Cancellation of an order:
Customers can only request a cancellation if we are unable to ship the order within 7 business days.
If your order has not been shipped, you can also cancel it.
Once the order has been shipped, it can no longer be cancelled. If the customer refuses to accept the delivery, a 10% return fee will be charged.
Shipment tracking: After your order has been shipped,
you will receive a tracking number to follow your package. Once your order has been processed and left our warehouse, we will send a shipping confirmation with tracking information to your email address.
Delivery time:
The delivery time depends on your location. You can check the estimated delivery time on the shipping company's website using the tracking number. Please note that it may take up to 72 hours after placing the order for tracking information to be available in the system.